Support

Need help with Under Threshold? We're here for you.

Contact Us

For bug reports, feature requests, or general questions, please email us at:

support@underthreshold.app

Frequently Asked Questions

Where is my data stored?

All your data is stored on your device and in your personal iCloud account (if enabled). We never have access to your data.

Can I sync across devices?

Yes! If you have iCloud enabled, your data automatically syncs across all your Apple devices signed in to the same iCloud account.

What does Unlimited Access include?

Unlimited Access is a one-time purchase that removes limits on the number of dogs and issues you can track. It's not a subscription — you pay once and keep it forever.

How do I restore my purchase?

Your purchases are tied to your Apple ID. If you reinstall the app or get a new device, your purchase will be restored automatically. If not, go to Settings in the app and tap "Restore Purchases."